A significant booking deserves a few plain questions before you commit — of any operator, including us.
What exactly is included, and what is not? Flights, transfers, meals, activities and taxes can be bundled very differently between two proposals that look similar on price. Ask for the full breakdown before comparing numbers.
What is the cancellation and change policy, in writing? Circumstances change. A trustworthy proposal names its deadlines and any non-refundable portions clearly, rather than leaving that conversation for after you have paid.
Who is the supplier, and what is the relationship? Understanding whether you are booking directly with a property or through an intermediary — and what protections that involves — is a reasonable question to ask of anyone handling a significant payment on your behalf.
What happens if something goes wrong during the trip? A flight delay, a closed property, a medical concern. Ask how support actually works while you are travelling, not just how the sale is made beforehand.
Is the price final, or does it depend on availability that has not been confirmed yet? A quote and a confirmed booking are not the same thing, and a good operator will be clear about which stage you are at, at every point.
